Frequently Asked Questions

Once you click on the Join Us button, you will be redirected to an application form where you can apply for one of our Dance programs. Once submitted, a team member will be in touch to finalise your membership, which can be paid via credit card, cash or direct bank transfer. Membership will automatically renew each term. We request two weeks’ notice for cancellations.

If you move away from the area and our studio can no longer reasonably contact you, you cannot claim for refund for the remainder of your term fees. Please note that a cancellation fee of $30 will apply.

Unfortunately term fees are non-refundable in the case of injury. We welcome injured students to watch class so they can continue to learn.

We have a no-hassle cancellation policy. Simply complete the member cancellation form on our website to request your membership be cancelled for the upcoming school term. No further payments will be taken. Please allow 14 days for your cancellation to be processed.

Membership gives you full access to kitchen facilities, waiting room and wifi. The fees help to cover the cost of music licencing and DanceSurance Group Accident Package Insurance.

All classes are closed classes as we find students are more focused on their teacher and engaged in dance activities. We know that parents love to see what their little one is learning, so we invite Mum and Dad in to watch during week 10 of term. Occasionally we will let parents in to watch and film their concert routines so that students can practise at home.